About
I am an Associate Professor of Economics at Oslo Business School, OsloMet, and I hold a Ph.D. in Economics from Stockholm School of Economics. I previously held an academic position at Tilburg University, as well as research positions at Stanford University and University of Texas at Austin. Currently, I am also a Senior Research Advisor at Telenor ASA, where I worked as a Senior Research Scientist in the research unit for 6 years, before joining OsloMet.
My fields of research are behavioral economics and applied microeconomics. I use both experimental and econometrics methods to investigate individuals’ behavior and preferences. I have worked on a variety of topics such as strategic bequests, information avoidance, prosocial behavior, discrimination, and privacy attitudes. Ongoing projects focus on consumer preferences and attitudes, especially towards AI.
At OsloMet, I teach International Economics (ØASØK3000) and Behavioural Economics (ØASØK4400).
For more information about my research and ongoing projects, please visit my website: https//sites.google.com/site/eleonorafreddi/home
Field of study
Applied Econometrics Economics Behavioural economics
Research groups
Publications and research
Scientific publications
Ay, Fehime Ceren;
Freddi, Eleonora
; Følstad, Asbjørn; Hodnebrog, Stig; Kvale, Knut; Sell, Olav Alexander;
Ulsaker, Simen Aardal
(2025).
Conversation logs as a source of insight: Predicting user satisfaction for customer service chatbots.
Quality and User Experience.
Vol. 10.
https://doi.org/10.1007/s41233-025-00071-8
Freddi, Eleonora
; Wasenden, Ole Christian Berg
(2024).
Privacy during pandemics: Attitudes to public use of personal data.
Journal of Behavioral and Experimental Economics.
Vol. 113.
https://doi.org/10.1016/j.socec.2024.102304
Freddi, Eleonora
; Potters, Jan; Suetens, Sigrid
(2024).
The effect of brief cooperative contact with ethnic minorities on discrimination.
Journal of Economic Behavior and Organization.
Vol. 222.
https://doi.org/10.1016/j.jebo.2024.04.003
Huber, Christoph; Dreber, Anna; Huber, Jürgen; Johannesson, Magnus; Kirchler, Michael; Weitzel, Utz; Abellán, Miguel; Adayeva, Xeniya; Ay, Fehime Ceren; Barron, Kai; Berry, Zachariah; Bönte, Werner; Brütt, Katharina; Bulutay, Muhammed; Campos-Mercade, Pol; Cardella, Eric; Claassen, Maria Almudena; Cornelissen, Gert; Dawson, Ian G J; Delnoij, Joyce; Demiral, Elif E.; Dimant, Eugen; Doerflinger, Johannes Theodor; Dold, Malte; Emery, Cécile; Fiala, Lenka; Fiedler, Susann;
Freddi, Eleonora
; Fries, Tilman; Gasiorowska, Agata; Glogowsky, Ulrich; Gorny, Paul M; Gretton, Jeremy David; Grohmann, Antonia; Hafenbrädl, Sebastian; Handgraaf, Michel; Hanoch, Yaniv; Hart, Einav; Hennig, Max; Hudja, Stanton; Hütter, Mandy; Hyndman, Kyle; Ioannidis, Konstantinos; Isler, Ozan; Jeworrek, Sabrina; Jolles, Daniel; Juanchich, Marie; Kc, Raghabendra Pratap; Khadjavi, Menusch; Kugler, Tamar; Li, Shuwen; Lucas, Brian; Mak, Vincent; Mechtel, Mario; Merkle, Christoph; Meyers, Ethan Andrew; Mollerstrom, Johanna; Nesterov, Alexander; Neyse, Levent; Nieken, Petra; Nussberger, Anne-Marie; Palumbo, Helena; Peters, Kim; Pirrone, Angelo; Qin, Xiangdong; Rahal, Rima Maria; Rau, Holger; Rincke, Johannes; Ronzani, Piero; Roth, Yefim; Saral, Ali Seyhun; Schmitz, Jan; Schneider, Florian; Schram, Arthur; Schudy, Simeon; Schweitzer, Maurice E.; Schwieren, Christiane; Scopelliti, Irene; Sirota, Miroslav; Sonnemans, Joep; Soraperra, Ivan; Spantig, Lisa; Steimanis, Ivo; Steinmetz, Janina; Suetens, Sigrid; Theodoropoulou, Andriana; Urbig, Diemo; Vorlaufer, Tobias; Waibel, Joschka; Woods, Daniel; Yakobi, Ofir; Yilmaz, Onurcan; Zaleskiewicz, Tomasz; Zeisberger, Stefan; Holzmeister, Felix
(2023).
Competition and moral behavior: A meta-analysis of forty-five crowd-sourced experimental designs.
Proceedings of the National Academy of Sciences of the United States of America (PNAS).
Vol. 120.
https://doi.org/10.1073/pnas.2215572120
Freddi, Eleonora
(2021).
Do People Avoid Morally Relevant Information? Evidence from the Refugee Crisis.
Review of Economics and Statistics.
https://doi.org/10.1162/rest_a_00934
Kvale, Knut;
Freddi, Eleonora
; Hodnebrog, Stig; Sell, Olav Alexander; Følstad, Asbjørn
(2021).
Understanding the user experience of customer service chatbots: What can we learn from customer satisfaction surveys?.
Følstad, Asbjørn; Araujo, Theo; Papadopoulos, Symeon; Law, Effie Lai-Chong; Luger, Ewa; Goodwin, Morten (Ed.).
Chatbot Research and Design: 4th International Workshop, CONVERSATIONS 2020, Virtual Event, November 23–24, 2020, Revised Selected Papers.. p. 205-218.
Springer.
https://doi.org/10.1007/978-3-030-68288-0_14
Almås, Ingvild;
Freddi, Eleonora
; Thøgersen, Øystein
(2019).
Saving and Bequest in China: An Analysis of Intergenerational Exchange.
Economica.
https://doi.org/10.1111/ecca.12303
