Eleonora Freddi

About

I am an Associate Professor of Economics at Oslo Business School, OsloMet, and I hold a Ph.D. in Economics from Stockholm School of Economics. I previously held an academic position at Tilburg University, as well as research positions at Stanford University and University of Texas at Austin. Before joining OsloMet, I worked as a Senior Research Scientist in the research unit at Telenor ASA for 6 years.

My fields of research are behavioral economics and applied microeconomics. I use both experimental and econometrics methods to investigate individuals’ behavior and preferences. I have worked on a variety of topics such as strategic bequests, information avoidance, prosocial behavior, discrimination, and privacy attitudes. Ongoing projects focus on consumer preferences and attitudes, especially towards AI.

At OsloMet, I teach International Economics (ØASØK3000) and Behavioural Economics (ØASØK4400).

I am the co-organizer of the OsloMet Field Experiments Workshop, which brings together researchers, practitioners, and policymakers from academia, public administration, and research institutes to discuss field experiments and policy-relevant research. The workshop was first held in 2025 and again in 2026. Topics have ranged from labor markets and integration to climate behavior, leadership, and discrimination (https://www.oslomet.no/en/about/events/field-experiments-workshop-2026).

For more information about my research and ongoing projects, please visit my website: https//sites.google.com/site/eleonorafreddi/home

Field of study

Applied Econometrics Economics Behavioural economics

Research groups

Economics and Methodology

Research projects

Ongoing research projects

Piloting emotion-informed interventions for strengthening digital democratic resilience
Disinformation and emotionally manipulative political content are increasingly highlighted as one of the greatest challenges facing democratic societies today.

Scientific publications

Ay, Fehime Ceren; Freddi, Eleonora ; Følstad, Asbjørn; Hodnebrog, Stig; Kvale, Knut; Sell, Olav Alexander; Ulsaker, Simen Aardal (2025). Conversation logs as a source of insight: Predicting user satisfaction for customer service chatbots. Quality and User Experience. Vol. 10.
https://doi.org/10.1007/s41233-025-00071-8

Freddi, Eleonora ; Wasenden, Ole Christian Berg (2024). Privacy during pandemics: Attitudes to public use of personal data. Journal of Behavioral and Experimental Economics. Vol. 113.
https://doi.org/10.1016/j.socec.2024.102304

Freddi, Eleonora ; Potters, Jan; Suetens, Sigrid (2024). The effect of brief cooperative contact with ethnic minorities on discrimination. Journal of Economic Behavior and Organization. Vol. 222.
https://doi.org/10.1016/j.jebo.2024.04.003

Huber, Christoph; Dreber, Anna; Huber, Jürgen; Johannesson, Magnus; Kirchler, Michael; Weitzel, Utz; Abellán, Miguel; Adayeva, Xeniya; Ay, Fehime Ceren; Barron, Kai; Berry, Zachariah; Bönte, Werner; Brütt, Katharina; Bulutay, Muhammed; Campos-Mercade, Pol; Cardella, Eric; Claassen, Maria Almudena; Cornelissen, Gert; Dawson, Ian G J; Delnoij, Joyce; Demiral, Elif E.; Dimant, Eugen; Doerflinger, Johannes Theodor; Dold, Malte; Emery, Cécile; Fiala, Lenka; Fiedler, Susann; Freddi, Eleonora ; Fries, Tilman; Gasiorowska, Agata; Glogowsky, Ulrich; Gorny, Paul M; Gretton, Jeremy David; Grohmann, Antonia; Hafenbrädl, Sebastian; Handgraaf, Michel; Hanoch, Yaniv; Hart, Einav; Hennig, Max; Hudja, Stanton; Hütter, Mandy; Hyndman, Kyle; Ioannidis, Konstantinos; Isler, Ozan; Jeworrek, Sabrina; Jolles, Daniel; Juanchich, Marie; Kc, Raghabendra Pratap; Khadjavi, Menusch; Kugler, Tamar; Li, Shuwen; Lucas, Brian; Mak, Vincent; Mechtel, Mario; Merkle, Christoph; Meyers, Ethan Andrew; Mollerstrom, Johanna; Nesterov, Alexander; Neyse, Levent; Nieken, Petra; Nussberger, Anne-Marie; Palumbo, Helena; Peters, Kim; Pirrone, Angelo; Qin, Xiangdong; Rahal, Rima Maria; Rau, Holger; Rincke, Johannes; Ronzani, Piero; Roth, Yefim; Saral, Ali Seyhun; Schmitz, Jan; Schneider, Florian; Schram, Arthur; Schudy, Simeon; Schweitzer, Maurice E.; Schwieren, Christiane; Scopelliti, Irene; Sirota, Miroslav; Sonnemans, Joep; Soraperra, Ivan; Spantig, Lisa; Steimanis, Ivo; Steinmetz, Janina; Suetens, Sigrid; Theodoropoulou, Andriana; Urbig, Diemo; Vorlaufer, Tobias; Waibel, Joschka; Woods, Daniel; Yakobi, Ofir; Yilmaz, Onurcan; Zaleskiewicz, Tomasz; Zeisberger, Stefan; Holzmeister, Felix (2023). Competition and moral behavior: A meta-analysis of forty-five crowd-sourced experimental designs. Proceedings of the National Academy of Sciences of the United States of America (PNAS). Vol. 120.
https://doi.org/10.1073/pnas.2215572120

Freddi, Eleonora (2021). Do People Avoid Morally Relevant Information? Evidence from the Refugee Crisis. Review of Economics and Statistics.
https://doi.org/10.1162/rest_a_00934

Kvale, Knut; Freddi, Eleonora ; Hodnebrog, Stig; Sell, Olav Alexander; Følstad, Asbjørn (2021). Understanding the user experience of customer service chatbots: What can we learn from customer satisfaction surveys?. Følstad, Asbjørn; Araujo, Theo; Papadopoulos, Symeon; Law, Effie Lai-Chong; Luger, Ewa; Goodwin, Morten (Ed.). Chatbot Research and Design: 4th International Workshop, CONVERSATIONS 2020, Virtual Event, November 23–24, 2020, Revised Selected Papers.. p. 205-218. Springer.
https://doi.org/10.1007/978-3-030-68288-0_14

Almås, Ingvild; Freddi, Eleonora ; Thøgersen, Øystein (2019). Saving and Bequest in China: An Analysis of Intergenerational Exchange. Economica.
https://doi.org/10.1111/ecca.12303

These publications are obtained from Norwegian Research Information Repository. The list may be incomplete.