Publikasjoner og forskningsresultater
Vitenskapelige publikasjoner
Ay, Fehime Ceren;
Freddi, Eleonora
; Følstad, Asbjørn; Hodnebrog, Stig; Kvale, Knut; Sell, Olav Alexander;
Ulsaker, Simen Aardal
(2025).
Conversation logs as a source of insight: Predicting user satisfaction for customer service chatbots.
14 s.
Quality and User Experience.
Vol. 10.
https://doi.org/10.1007/s41233-025-00071-8
Freddi, Eleonora
; Wasenden, Ole Christian Berg
(2024).
Privacy during pandemics: Attitudes to public use of personal data.
Journal of Behavioral and Experimental Economics.
Vol. 113.
https://doi.org/10.1016/j.socec.2024.102304
