Norwegian version

System and Service Design

Master's degree

This specialisation prepares you to design for the shift towards sustainable societies. The skills, knowledge and insights you attain are regarded as valuable both in the private and public sector, as well as for design research.

System and Service Design is a specialisation in the Master’s Degree Programme in Product Design – Design in Complexity.

Admission requirements

Information coming soon.

How to apply

Information coming soon.

Programme cost

For students from the EU/EEA/EFTA the only cost of this programme is the semester fee (student.oslomet.no) of approximately NOK 1,000, which you pay each semester of the programme. For these students there are no tuition fees.

For students from countries outside the EU/EEA/EFTA there are tuition fees in addition to the semester fee (student.oslomet.no).

You must also expect expenses for, among other things, equipment, materials and software for your own creative work and tasks related to the studies.

Mandatory course for new OsloMet students

The Master of Product Design at OsloMet requires all students to be Health, Security, and Environment (HSE) certified to access the various workshops. This course is mandatory and will be held the week before the start of the fall-semester. For students who have been certified in the Bachelor of Product Design at OsloMet it is not necessary to attend.

The course is held at the Department of Product Design at Kjeller Campus.

Programme content

The programme emphasises systems theory and methods for understanding a rich picture of data, mapping system dynamics and communication at an advanced level of design praxis in complex contexts. 

The training involves tools for visualising the grand picture, as well as defining strategic leverage points for design interventions in transdisciplinary cooperations. 

On successful completion of this programme, students are able to lead and perform systemic and service design projects for complexity. This complexity relates to the social/political, environmental, economic and technological contexts in which the designer, as well as the product and service that they create, will perform and influence.

Programme description (student.oslomet.no)

How the programme is taught

Teaching can consist of:

  • Lectures
  • Workshops
  • Conversations
  • Systems games and plays
  • External cooperation
  • Participation in research projects

Programme structure

This overview applies to current students. The updated course structure for all three specializations will be published by March 15, 2026.

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Exchange

During the second and third semester, the students might have the option to spend a semester abroad at one of the universities OsloMet has an agreement within a variety of countries.

You can find information about exchange on our student website

Career

Students in the Systemic and Service Design master’s programme will develop the skills needed to create meaningful change in complex environments. 

You will be introduced to and practice a wide range of methods designed to help you understand and influence the complex challenges faced in service and systemic design. These methods focus on understanding holistic situations by examining relationships, patterns, connections and flows, as well as emphasizing inclusivity through participatory processes. 

Graduates pursue careers as service designers, systemic designers, strategic designers, design researchers, sustainability innovators, and systems thinkers in leading companies, public institutions and design consultancies.

If you want to design better services, user experiences, drive sustainable transformation, and create real impact, this programme opens the door to a wide range of future-ready opportunities.

Further studies at OsloMet

Questions about studying at OsloMet

You can contact us by e-mail with any questions about studying at OsloMet, applying and life as a student.

If you have specific questions about the degree you can contact the faculty directly.

Social media and graduation exhibition

Follow us on Instagram @oslometproduktdesign.

Bachelor's and master's digital graduation exhibition (productdesignarchive.com).

Academic coordinator

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Rob Starling chose OsloMet for his master’s degree in product design because he wanted to expand his digital toolkit and explore the department’s impressive workshop facilities. Now he has embarked on a whole new career within service design.