About
Kristin Häikiö has expert knowledge in the following areas:
- Safety and risk of violence for ambulance personnel
- Encounters between ambulance personnel and individuals with mental illness
- Use of digital technology in prehospital services
Häikiö is an active researcher with experience in qualitative, quantitative, and mixed methods within health services research. She has received research funding for multiple projects, supervises several PhD candidates, and leads the research group Acute/Critically Ill and Injured Patients.
Häikiö supervises students at the bachelor's, master's, and PhD levels. She is the course coordinator for PMED3900 Bachelor’s Thesis and previously for PMED1050 Public Health and Health Governance. In addition, she teaches topics such as first aid in suicide risk situations (VIVAT), violence and neglect against the elderly, occupational violence and safety for ambulance personnel, caregiving for older people with dementia, academic writing, and research methodology.
Häikiö is a deputy member of the Faculty Board and will take up a full board membership during the autumn of 2025.
Field of study
Violence Emergency Medicine Paramedic Ambulance services Values and attitudes Acute and critically ill Dementia care Paramedic
Administrative field of work
Research infrastructure Research collaboration Research strategy
Research groups
Research projects
Ongoing research projects
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Ambulance workers’ assessment of self-determination and capacity to consent
The aim of this PhD project is to investigate ambulance workers' knowledge and experiences to assess the right to self-determination and capacity to consent in prehospital meetings with patients with mental health illnesses and/or drug-related issues.
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Digital health technology: implementation hinders and possibilities in non-critical emergency care cases
This qualitative study explores the barriers and opportunities related to implementing digital health solutions in non-critical emergency care within the Norwegian healthcare context.
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Frequent callers to the Norwegian emergency medical communication centres
The purpose of this PhD project is to increase knowledge about so-called "frequent callers" to the emergency medical communication center (EMCC).
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Self-determination and capacity to consent: ambulance staff encounters with people living with mental health illness and substance abuse
We aim to increase knowledge about how ambulance staff act when encountering patients with mental health and/or substance use disorders.
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Violence against ambulance staff
Our aim is to understand what leads up to the violence ambulance staff experience and what can be done to reduce this risk in ambulance services in Norway.
Completed research projects
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Safety during ambulance transits – use of force and coercion in the ambulance service
We explore ambulance personnel's experiences with and understanding of what coercion is, how often, in what situations and in what forms coercion is used.
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Video streaming between caller and dispatcher in medical emergency calls
This project investigates effects that the use of video between the caller and the dispatcher in medical emergency calls may have on the patient and how video is perceived by the user groups.
Publications and research
Scientific publications
Harring, Astrid Karina V.
;
Hjortdahl, Magnus
;
Häikiö, Kristin
;
Jørgensen, Trine Møgster
(2025).
Disparities between two possible thresholds for frequent contacts to a Norwegian emergency medical communication centre: ≥5 contacts in one month vs. ≥12 contacts in three months | BMC Emergency Medicine | Full Text.
BMC Emergency Medicine.
https://doi.org/10.1186/s12873-025-01333-6
Bergem, Anne Kristine; Olsen-Bergem, Heming;
Thorvaldsen, Nina Øye
;
Häikiö, Kristin
(2025).
Ambulance clinicians’ experiences of enforcing coercion: Insights from open-ended responses through the lens of social identity theory.
Paramedicine.
https://doi.org/10.1177/27536386251372164
Idland, Siri
;
Häikiö, Kristin
; Kramer-Johansen, Jo;
Hjortdahl, Magnus
(2025).
“They were sort of in the room with me”: a qualitative study about callers’ experience of video streaming during medical emergency calls.
Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine.
https://doi.org/10.1186/s13049-024-01317-8
Bergem, Anne Kristine;
Thorvaldsen, Nina Øye
;
Häikiö, Kristin
; Olsen-Bergem, Heming
(2024).
"Some missions can be quite emotionally painful." Paramedic´s experience exercising coercion during assignments—A qualitative study.
PLOS ONE.
Vol. 19.
https://doi.org/10.1371/journal.pone.0290593
Häikiö, Kristin
;
Christiansen, Carl
;
Kveen, Rune
;
Flaathen, Eva Marie
;
Hagen, Milada
(2024).
Assessing ambulance staff attitudes toward mental health conditions: translation and psychometric evaluation of the medical condition regard scale among ambulance staff.
BMC Psychology.
Vol. 12.
https://doi.org/10.1186/s40359-024-02312-5
Harring, Astrid Karina
;
Græsli, Ola
;
Häikiö, Kristin
;
Hjortdahl, Magnus
;
Jørgensen, Trine Møgster
(2024).
Frequent contacts to Emergency Medical Services (EMS): more than frequent callers.
BMC Emergency Medicine.
Vol. 24.
https://doi.org/10.1186/s12873-024-01104-9
Häikiö, Kristin
; Bergem, Anne Kristine; Holst, Øyvind;
Thorvaldsen, Nina Øye
(2023).
Ambulance personnel use of coercion and use of safety belts in Norway.
BMC Health Services Research.
Vol. 23.
https://doi.org/10.1186/s12913-023-10332-x
Häikiö, Kristin
;
Rugkåsa, Jorun
(2023).
Seeking a care–life balance: family carers’ perspectives on how quality of life can improve when caring for an older person living with dementia.
International Journal of Care and Caring.
Vol. 8.
https://doi.org/10.1332/239788221X16909940695901
Häikiö, Kristin
;
Harring, Astrid Karina V.
;
Kveen, Rune
; Rand, Kim;
Jørgensen, Trine Møgster
(2023).
Reduced quality of life, more technical challenges, and less study motivation among paramedic students after one year of the COVID-19 pandemic - a survey study.
BMC Medical Education.
Vol. 23.
https://doi.org/10.1186/s12909-023-04120-8
Thorvaldsen, Nina Øye
; Bergem, Anne Kristine; Holst, Øyvind;
Häikiö, Kristin
(2022).
Bruk av tvang under ambulansetransport.
Tidsskrift for Den norske legeforening (Tidsskriftet).
Vol. 142.
https://doi.org/10.4045/tidsskr.22.0086
